Philippine Consulate General in Honolulu, Hawaii > Philippine Consulate General in Honolulu, Hawaii >> News

News

29/06/2019: CONSULATE HOLDS BACK-TO-BACK BRIEFINGS ON IT AND BUSINESS PROCESS OUTSOURCING

PR - 48 - 2019

(28 June 2019, Honolulu, Hawaii) – The Philippine Consulate General in Honolulu concluded two back-to-back events to promote the Philippines’ IT and Business Process Outsourcing (BPO) Industry. Last 29 May 2019, the Consulate conducted a “Briefing on Philippines’ ICT and Healthcare Management Industry” at the Sullivan Conference Center in Honolulu. On 26 June 2019, the Consulate organized another briefing this time on the “Best Practices on IT-Business Process Outsourcing” at Max’s of Manila in Dillingham.

The first event was done in coordination with the Healthcare Information Management Association of the Philippines (HIMAP), the Filipino Chamber of Commerce of Hawaii (FCCH), PLDT US, and Pointwest Technologies Inc. Representatives from Adec Innovations, Advance World Solutions, Inc., Connext Global Solutions, Edulynx Corporation, PLDT US, Pointwest Technologies Corporation, and Visaya KPO were present during the briefing to provide information to participants regarding the country’s capabilities in terms of ITC, BPO, and Healthcare Information Management System (HIMS). The members of the visiting delegation include the following: Mr. Vincent Remo, Vice President, Advanced World Solutions, Inc., Mr. Tim Mobley, President, Connext Global Solutions, Mr. Raymond Ang, President, Edulynx Corporation, Ms. Amanda Reyes, Edulynx Corporation, Mr. Ja-mes Melon, Head, Global Market Operations, PLDT US, Mr. Albert Del Rosario, Head of Product and Marketing, PLDT US, Ms. Roselle dela Cruz, Regional Head for Americas and Europe, PLDT US, Mr. Juanloz Botor, Business Development Manager, Pointwest Technologies Inc., Mr. Cesar Valenzuela, President, Visaya KPO, and Mr. Julian Kyle Valenzuela, Vice President, Visaya KPO.

Meanwhile, the Briefing on Best Practices in IT-BPO was done in coordination with Panalo.Co, FCCH, and the Filipino Junior Chamber (FJC). Mr. JR Calanoc, CEO of Panalo.Co, served as the guest speaker along with Vice Consul Andrea Christina Caymo.

Healthcare, Medical Tourism, and IT-BPO are some of the key priority sectors identified by the Economic Section of the Consulate in Hawaii. Currently, there is inadequate supply of qualified labor in Hawaii in the field of IT and healthcare, which contributes to the high cost of services in these industries. There is a potential to outsource many of the back-end operations of IT and healthcare businesses as well as introduce new IT and healthcare-related services that will improve cost-effectiveness and efficiency of local businesses, allowing workers to focus on their core competencies and not be bogged down by routinely processes that can be automated or outsourced.

Through the two briefings, the Consulate and its partners hoped to provide relevant information and generate more interest among local businesses, consultants, healthcare and IT practitioners, to consider outsourcing some of their non-core operations in the Philippines to relieve their company of the burden of having to find qualified labor to fulfill non-core functions and allow their staff to focus on work that matters most to their clients.

Companies who are interested to know more about business process outsourcing can contact the Economic Section of the Consulate (Phone: 808-429-4458 | Email: andrea.caymo@dfa.gov.ph). Businesses are also encouraged to participate in the business matching session in Manila during the 2019 Trade Mission to the Philippines on 14-21 October 2019 which will be co-organized by the Philippine Consulate, in coordination with the Department of Trade and Industry (DTI) and FCCH. (END)

Consul General Joselito A. Jimeno together with the visiting delegation from HIMAP and PLDT US

Congen Jimeno delivering the opening remarks during the Briefing on Philippines’ ITC and Healthcare Management Industry

Participants listening during Briefing on Philippines’ ITC and Healthcare Management Industry

Group photo during Briefing on Philippines’ ITC and Healthcare Management Industry

Meeting with the Healthcare Association of Hawaii

Meeting with the Executive Director Edwin Hawkins and Mr. Firmo Dayao of the Office of Economic Development

Mr. JR Calanoc, CEO of Panalo.Co (enter standing) discussing about Best Practices on Business Process Outsourcing

Vice Consul and Economic Officer Andrea Christina Caymo providing background on the Philippines IT-BPO Industry